Investigate Customer Service 

 Customer service levels for your company are often one key area of business that can be difficult to evaluate


 In our world today positive or negative online reviews provide indications of your employees’ attitude and service towards your   customers so for business owners is another important job to be managed.

 We understand how business owners and managers work hard to manage customer service levels and reviews and customer   complaints can be difficult to validate.


 This is one of the main reasons why businesses will contact our team at M Private Investigations as we perform mystery shopping   services on behalf of a wide range of business services and corporations.


 You may require long term assignments over a period of weeks where particular issues

 have been highlighted, or random checks that your company reputation is constantly maintained.


  When you need a third party to be your "eyes and ears" a mystery shopper service performed by a private investigator is     precisely what you need.


 Our investigators act as customers and purchase a particular product or service from your business.


 They will ask questions about the product or service and then monitor your employees’ response and ability to respond to the   situation.

 How would You like us to Work?

  M Private Investigations offer specially trained male and female mystery shopper services to clients across London, UK and   overseas.


 Before each assignment we discuss your concerns with you and your company’s goals of the required standard of customer   service.

  Our professional private investigators will then attend the site and assume the appearance of an average customer of your   business to obtain the information that you need

 After the task our investigator will provide your update by phone or text and your

 detailed written reports emailed.

  When you have concerns about your customer service and would like to find the reasons


contact us at


 M Private Investigations  


 For your free consultation from our team of private investigators call 020 3930 3233 or you can fill out our online contact form and an investigator will respond. 


 M Private Investigations are registered under the Data Protection Act.

 M Private Investigations Ltd are a National U.K. Private Investigation and Detective agency providing male and female agents offering a comprehensive range of investigating services throughout the UK and Overseas.

191 - 193 High Street, Hampton Hill, Middlesex, TW12 1NL
Tel: 020 3930 3233
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Data Protection Number ZA135954   

Endorsed by The Law Society of England & Wales

Approved supplier by The Law Society of Scotland

Approved trade association by the DVLA 

Full Member of the Association of British Investigators

Copyright © 2020 by M Private Investigations Ltd All rights reserved. Company number 09628431